State Farm® Insurance Agent Carlos Gonzalez, Jr.

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Mia Warwick

September 21, 2023

5 out of 5

"Nya was swift to give me a quote and make sure to walk me through details about my policy. Answered any and all questions I had. Helped me safe about $100 on my car insurance. Office all and all make sure to give my a friendly welcome and everyone was kind."

Angie

September 14, 2023

5 out of 5

"Exceptional service provided by Nya. She helped me navigate through choosing the right coverage for my car, helped me print my cards, walked me through the app and how to obtain the discount by using the drive safe feature. She also gave me quotes on life insurance. She was knowledgeable, professional, kind, helpful and thorough. She answered all my questions and didn't make me feel rushed. 10 out of 10 customer service! I am recommending her to everyone!"

Migdalia Aponte

July 6, 2023

5 out of 5

"I've had only but great service with them."

Delilia Kinch

June 14, 2023

1 out of 5

"I would advise to use another agent unless u like extremely rude agents, ur stuff not getting done, no one ever in the office, or ignored all together. I waited 2months to get a car added. Then we'll adding a car they cancelled my home owners insurance! They never answer the phones. Never in the office during the posted hours. This office is a complete disaster"

Luis Enrique Garcia-Ramirez

April 10, 2023

5 out of 5

"This office is very kind and helpful. Ashley and Lidia work very hard to make sure their customers are taken care of. 10/10 would recommend."

Isaac Garcia

January 18, 2023

1 out of 5

"Waste of time"

Meagan Reeves

September 26, 2022

5 out of 5

"Getting new insurance was far easier than I expected! Got a fair quote and great service!"

Bonnie Justice

June 29, 2022

5 out of 5

"Ashley has been MORE than amazing! Very patient with my needs and crazy life🤙🏼 thank you Ashley Loya"

Marques Dungey

June 16, 2022

5 out of 5

"No one wants to “have to” buy insurance, but we do. So buying insurance should be as simple as possible . I want it to be affordable, reliable, and easy to understand. All three of my very basic boxes were checked here I was literally on my way to get insurance from another provider for my new rental property (and my auto insurance was about a month out from expiring) when the representatives from State Farm reached out to me, and saved the day. I got an appointment the same day, which was actually at the end of the day because I had work but they stayed open a little later for me to come by.. I hadn’t realized when I got there, they were already closed and waiting for me and at no time did I feel rushed or pressured out the door. They never tried to upsale me at any point and even made several recommendations to save me money on stuff I didn’t have any business purchasing that I had bought in the past. In most transactions we as adults get what we pay for, at this State Farm location you’re paying for a reliable , educate team of professionals who make you feel like a person and not a paycheck."

Gabriella G

June 15, 2022

5 out of 5

"I've been with State Farm for my car insurance since I moved to the Springs a few years ago. Lidia was my rep during most of that and was great. Ashley is my current rep and helped me to switch to a State Farm home insurance policy with a very reasonable deductible this year. She is also wonderful - friendly, helpful, quick to answer questions, and very easy to get ahold of over the phone or email. I'm very satisfied with the service I've received from State Farm and highly recommend this office."

jin hee park

June 15, 2022

5 out of 5

"The agent's name is Lisa, and thank you for being so kind with my many questions."

Amethyst Rodriguez

June 14, 2022

5 out of 5

"Recently went through this office for an auto quote. Ashley Romero helped us from beginning to end. She was efficient and extremely friendly, she not only helped us save on our car insurance and even switched our renters insurance for us to help bundle and save even more. I definitely recommend this office and staff and look forward to many years with them."

Shameka Williams

April 14, 2022

5 out of 5

"Excellent Customer Service, Agent Lisa. Also AWESOME rates"

Bill Brown

October 26, 2021

5 out of 5

"I had issues with my previous agent and transferred my account here. I received a letter from State Farm regarding an issue with the uninsured motorist policy on a vehicle. I called the office, (sorry, I can't remember who answered the phone) and this lady had every answer I needed, up front, without hesitation, with the utmost professionalism and courtesy. I am so glad I switched."

Mariah Matuschka

September 2, 2021

5 out of 5

"Ashley was so helpful when it came to getting me car insurance. Their office was quick and efficient! Will be giving them my business for a long time! Would highly recommend"

Caitlin Leyvas

July 21, 2021

5 out of 5

"Lidia has always been my go to person whenever I had a question or needed help. She has always found a solution for my problems and an answer for my questions! She is very fast at responding and I appreciate her so much!!!"

Damany Boyd

June 30, 2021

5 out of 5

"Meeting Mr. Gonzalez was really cool experience. Help me with my renters insurance and other financial possibilities for the future. Definitely will be sitting down to talk again soon about the future."

J “Squad” Herbert9743

March 17, 2021

5 out of 5

"What a great example of customer service! They took care of all my insurance needs with a timely and professional fashion. Would recommend to anyone looking for cheap rates and an insurance company that treats you like family!"

Ulises Almeida barrios

February 12, 2021

5 out of 5

"The people at this office has been no less than excellent at what they do, they’ve answered every question and fixed anything that needs adjustments in my policy without hesitation, overall great people to have help with my policy, definitely recommend them"

Rick Salazar

December 21, 2020

5 out of 5

"Awesome customer service"

Karen Anderson

March 23, 2020

5 out of 5

"Carlos and his staff are always polite and very informative. Top notch in their field! Thank you Carlos and your crew!"

Keon

March 20, 2020

5 out of 5

"10/10 would recommend. Great customer service and welcoming presence."

Cory Jones

March 3, 2020

5 out of 5

"He really surprised me with such a low rate on great coverage. Carlos definitely made it easy for us. Thank you sir"

Jonathan Osborne

March 3, 2020

5 out of 5

"Top notch service. No matter my questions, Lidia always has the answers and responds quickly to my emails every time. I’ve never had a better insurance agency."

Daniel Regalado

January 30, 2020

5 out of 5

"Very helpful great customer service"

What our customers say about us...

Mia Warwick

September 21, 2023

5 out of 5

"Nya was swift to give me a quote and make sure to walk me through details about my policy. Answered any and all questions I had. Helped me safe about $100 on my car insurance. Office all and all make sure to give my a friendly welcome and everyone was kind."

Angie

September 14, 2023

5 out of 5

"Exceptional service provided by Nya. She helped me navigate through choosing the right coverage for my car, helped me print my cards, walked me through the app and how to obtain the discount by using the drive safe feature. She also gave me quotes on life insurance. She was knowledgeable, professional, kind, helpful and thorough. She answered all my questions and didn't make me feel rushed. 10 out of 10 customer service! I am recommending her to everyone!"

Migdalia Aponte

July 6, 2023

5 out of 5

"I've had only but great service with them."

Delilia Kinch

June 14, 2023

1 out of 5

"I would advise to use another agent unless u like extremely rude agents, ur stuff not getting done, no one ever in the office, or ignored all together. I waited 2months to get a car added. Then we'll adding a car they cancelled my home owners insurance! They never answer the phones. Never in the office during the posted hours. This office is a complete disaster"

Luis Enrique Garcia-Ramirez

April 10, 2023

5 out of 5

"This office is very kind and helpful. Ashley and Lidia work very hard to make sure their customers are taken care of. 10/10 would recommend."

Isaac Garcia

January 18, 2023

1 out of 5

"Waste of time"

Meagan Reeves

September 26, 2022

5 out of 5

"Getting new insurance was far easier than I expected! Got a fair quote and great service!"

Bonnie Justice

June 29, 2022

5 out of 5

"Ashley has been MORE than amazing! Very patient with my needs and crazy life🤙🏼 thank you Ashley Loya"

Marques Dungey

June 16, 2022

5 out of 5

"No one wants to “have to” buy insurance, but we do. So buying insurance should be as simple as possible . I want it to be affordable, reliable, and easy to understand. All three of my very basic boxes were checked here I was literally on my way to get insurance from another provider for my new rental property (and my auto insurance was about a month out from expiring) when the representatives from State Farm reached out to me, and saved the day. I got an appointment the same day, which was actually at the end of the day because I had work but they stayed open a little later for me to come by.. I hadn’t realized when I got there, they were already closed and waiting for me and at no time did I feel rushed or pressured out the door. They never tried to upsale me at any point and even made several recommendations to save me money on stuff I didn’t have any business purchasing that I had bought in the past. In most transactions we as adults get what we pay for, at this State Farm location you’re paying for a reliable , educate team of professionals who make you feel like a person and not a paycheck."

Gabriella G

June 15, 2022

5 out of 5

"I've been with State Farm for my car insurance since I moved to the Springs a few years ago. Lidia was my rep during most of that and was great. Ashley is my current rep and helped me to switch to a State Farm home insurance policy with a very reasonable deductible this year. She is also wonderful - friendly, helpful, quick to answer questions, and very easy to get ahold of over the phone or email. I'm very satisfied with the service I've received from State Farm and highly recommend this office."

jin hee park

June 15, 2022

5 out of 5

"The agent's name is Lisa, and thank you for being so kind with my many questions."

Amethyst Rodriguez

June 14, 2022

5 out of 5

"Recently went through this office for an auto quote. Ashley Romero helped us from beginning to end. She was efficient and extremely friendly, she not only helped us save on our car insurance and even switched our renters insurance for us to help bundle and save even more. I definitely recommend this office and staff and look forward to many years with them."

Shameka Williams

April 14, 2022

5 out of 5

"Excellent Customer Service, Agent Lisa. Also AWESOME rates"

Bill Brown

October 26, 2021

5 out of 5

"I had issues with my previous agent and transferred my account here. I received a letter from State Farm regarding an issue with the uninsured motorist policy on a vehicle. I called the office, (sorry, I can't remember who answered the phone) and this lady had every answer I needed, up front, without hesitation, with the utmost professionalism and courtesy. I am so glad I switched."

Mariah Matuschka

September 2, 2021

5 out of 5

"Ashley was so helpful when it came to getting me car insurance. Their office was quick and efficient! Will be giving them my business for a long time! Would highly recommend"

Caitlin Leyvas

July 21, 2021

5 out of 5

"Lidia has always been my go to person whenever I had a question or needed help. She has always found a solution for my problems and an answer for my questions! She is very fast at responding and I appreciate her so much!!!"

Damany Boyd

June 30, 2021

5 out of 5

"Meeting Mr. Gonzalez was really cool experience. Help me with my renters insurance and other financial possibilities for the future. Definitely will be sitting down to talk again soon about the future."

J “Squad” Herbert9743

March 17, 2021

5 out of 5

"What a great example of customer service! They took care of all my insurance needs with a timely and professional fashion. Would recommend to anyone looking for cheap rates and an insurance company that treats you like family!"

Ulises Almeida barrios

February 12, 2021

5 out of 5

"The people at this office has been no less than excellent at what they do, they’ve answered every question and fixed anything that needs adjustments in my policy without hesitation, overall great people to have help with my policy, definitely recommend them"

Rick Salazar

December 21, 2020

5 out of 5

"Awesome customer service"

Karen Anderson

March 23, 2020

5 out of 5

"Carlos and his staff are always polite and very informative. Top notch in their field! Thank you Carlos and your crew!"

Keon

March 20, 2020

5 out of 5

"10/10 would recommend. Great customer service and welcoming presence."

Cory Jones

March 3, 2020

5 out of 5

"He really surprised me with such a low rate on great coverage. Carlos definitely made it easy for us. Thank you sir"

Jonathan Osborne

March 3, 2020

5 out of 5

"Top notch service. No matter my questions, Lidia always has the answers and responds quickly to my emails every time. I’ve never had a better insurance agency."

Daniel Regalado

January 30, 2020

5 out of 5

"Very helpful great customer service"